Privacy Policy

At themonkeyhouse.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information from you:

Personal Information: Name, email address, phone number, billing/shipping address.

Payment Information: UPI, card details, or other payment method details (processed securely by our payment partners).

Order Details: Products purchased, order history, and preferences.

Technical Data: IP address, browser type, device information, and cookies for site analytics.

2. How We Use Your Information

Your information is used for:

Processing and fulfilling your orders.

Communicating order updates, offers, and promotions.

Improving our website, products, and customer service.

Fraud prevention, security, and compliance with legal obligations.

3. Data Security

We use secure servers and encrypted payment gateways to protect your data.

We never store your full payment/card details on our servers.

4. Sharing of Information

We do not sell or trade your personal information to third parties.

We may share necessary details with trusted partners (e.g., courier services, payment processors) for order fulfillment.

We may disclose information if required by law or government authorities.

5. Cookies & Tracking

Our website uses cookies to improve user experience, track site performance, and show relevant offers.

You can disable cookies through your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

Access, update, or correct your personal data.

Request deletion of your data (except where legally required to retain it).

Opt out of promotional communications at any time.

7. Updates to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Address:
Karol Bagh, Hing Ki Mandi,
Delhi – 110005